The Grievance Redress Mechanism (GRM) is an essential instrument utilized by the KIEP-SKIES project to address and resolve disputes. It encompasses a structured process for receiving and handling complaints from individuals or groups who have been adversely affected by the project’s activities. By implementing the GRM, KIEP-SKIES ensures that effective procedures are in place to capture, evaluate, and address concerns raised by all project stakeholders.

KIEP-SKIES, as part of its commitment to the GRM, has established a user-friendly complaint form that allows stakeholders to submit grievances conveniently and at any time. Upon receipt of a complaint, the dedicated team at KIEP-SKIES will promptly register, investigate, and recommend appropriate actions to address the matter. Thank you for reaching out to us. Please use this form to submit your complaint regarding any concerns or grievances related to the Kenya Industry and Entrepreneurship Project (KIEP). We value your feedback and are committed to addressing your concerns promptly and effectively.